Privacy policy | Cleaning with Cooley

Protecting your private information is our #1 priority. Some of our site registration forms require visitors to disclose information such as your name, address, e-mail address, etc. This information is used solely by Cleaning with Cooley to respond to your requests and occasionally notify you about important changes to our site, services and information we think you’ll find valuable. We do not sell or transfer your information to third parties.

We have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information you provide to us. Please read this privacy policy carefully. We will alert you to any changes to this policy by changing the “last updated” date at the top of this policy. Any changes become effective immediately upon publication on Our Website, and you waive specific notice of any changes to the Policy by continuing to use and access Our site(s).

Information that we collect

Personal data is information that can be used to identify you specifically, including your name, address, email address, telephone number or demographic information like your address and/or town you live in. You consent to giving us this information by providing it to us voluntarily on our website or by providing it to us over the phone and/or in person. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but your refusal may prevent your from accessing our services or benefits from Our website.

Financial data

Financial data is data that is related to your payment method, such as credit card or bank transfer details. We collect financial data in order to allow you to purchase service from Our website and any related mobile apps. We store limited financial data. Most financial data is transferred to Our payment processors’ Privacy Policy to determine how they use, disclose, and protect Your financial data. As a courtesy, PayPal, Venmo, and Cash App’s Privacy Policy can be found here:

Social networking data

We may access personal information from social networking sites and apps, including Facebook, Instagram, LinkedIn, Twitter, Snapchat, or other social networking sites or apps not named specifically here, which may include Your name, Your social network username, location, email address, age, gender, profile picture, and any other public information. If you do not want us to access this information, please go to the specific social networking site and change your privacy settings.

Other data

On occasion, you may give us additional data in order to enter into a contest or giveaway or to participate in a survey. You will be prompted for this information and it will be clear that you are offering this kind of information in exchange for an entry into such a contest or giveaway.

How we use your information

Your information allows us to offer you certain products and services, including the use of Our website, to fulfill our obligations to you, to customize your interaction with Our company and Our website, and to allow us to suggest other products and services we think might interest you.

Specifically, we may use the information and data described above to:

Create and administer your account.
Correspond with you.
Process payments and/or refunds.
Contact you about new offerings that we think you will be interested in.
Interact with you via social media.
Send you flyers or other updates abut our company or website. Deliver targeted advertising.
Request feedback from you like reviews on our services.
Resolve disputes and troubleshoot any problems.
Administer contests or giveaways.
Assist law enforcement as necessary.
Prevent fraudulent activity on our website or app.
Analyze trends to improve our website and offerings.

Why we may disclose your information

By law: We may share your information with third parties in certain situations. We may share your data as required by law or to respond to legal process, including a subpoena, or as necessary to protect the rights, property, and safety of others.
Advertisers: We may use third-party advertising companies to run and manage our ads, such as Facebook, Instagram or Google to produce ads that appears when you visit our website or mobile app. These companies may use information about your visit to our website and other websites that are contained in web cookies.
Interaction with others: If you interact with others on our website or mobile app, such as participating in a group chat or post, other users may have access to some of your data, including your name, profile picture, and your history of interaction with our website, such as prior comments or post.
Online postings: When you post online on our social media sites, your posts may be viewed by others.
Email confirmation: We may receive email confirmations when you open an email from us. This allows us to determine if users are responding favorably to our email communications and to improve those communications.

Sensitive data

We request that you do not submit any sensitive data to us, via public postings, email correspondence with us, or any other method, including social security number, health data, genetic data, or information related to your ethnic origin, religious beliefs, or criminal history. If you do send us this information, then by doing so you are consenting to our use, storage, and processing to this information in accordance with this privacy policy.

It’s our goal to make this site as informative as possible while always respecting your privacy.